FAQs

We are known for making vintage-inspired cardigan sweaters with ribbon trim.

Our sweaters are knit and constructed in Brooklyn, New York with American-made ribbon and high quality imported yarn. Did you know mills in Brooklyn used to make more than 50% of sweaters sold in the U.S. We are committed to fostering local business and are proud to be part of a movement to bring knitting back to the U.S.

We offer cardigans in various lengths and styles, as well as sleeveless sweaters for twin sets or to wear alone, and pullover sweaters.

Yes! We design and knit our sweaters in the United States from high quality imported yarns.

Yes! Our customers wear their ribbon sweaters everyday - for work and play. We make them in happy colors so when you put them on you feel like you are wearing a smile.

Our creative process involves carefully selecting each ribbon, yarn and button combination to create unique sweaters. There are endless shades of pinks, greens, blues, and purples that we consider to create a color pallet for each color combination. Some of our ribbons are vintage and not readily available. Some patterns we have chosen to make only a limited quantity so they are special for each customer. We want you to LOVE your special sweater and know that it is not mass produced but rather made for you. Sign up for an email notice to learn about new color combinations.

We do not offer this customization at this time. However, please send us your wish list combinations at info@noyacknits.com. You never know.

We do not offer gift wrapping or gift cards at this time.

We make limited quantities of our sweater color/ribbon combinations and do not always restock items. However, we offer new color/ribbon combinations throughout the year. Visit our online store to find new color/ribbon combinations and buy them before they sell out.

Email us at infor@noyacknits.

We use high quality imported yarns that are 100% merino wool and 100% cotton. Some of our products are made from imported EcoViscose. All of our yarns are Oeko-Tex Standard 100 certified.

We use Biella Yarn, a beautiful extrafine merino wool. The wool comes from sustainably-minded farms in Australia who comply with the IWTO animal welfare rules. It is then processed and dyed in Italy and Romania. This fabric is biodegradable and Bluesign certified. The yarn has a soft feel that is comfortable even against bare skin. It is Oeko-Tex Standard 100 certified.

No! Our superfine merino wool has a soft feel that is naturally hypoallergenic. It is lightweight, breathable, naturally moisture wicking. It provides a perfect layer but also can be worn on its own against bare skin.

We use Filmar cotton produced in Italy and sourced primarily from Egypt, known for long and extra long fibers that make for superior thread. This cotton is BCI (Better Cotton Initiative), ZDHC (Zero Discharge of Hazardous Chemicals), and Oeko-Tex Standard 100 certified, made with a low environmental impact in mind. Our cotton sweaters are durable, soft against the skin, and machine washable.

EcoViscose is an easy-care stretch viscose that wears well all year round. We use Lenzing Ecovero in our EcoViscose knitwear produced in Austria, China and Indonesia. The Viscose is derived from certified renewable wood sources. It meets FSC standard to help create a cleaner environment. It is also Oeko-Tex Standard 100 certified. Our EcoViscose knits are also made with 28% PBT, which is a high performance polyester that offers natural, long-lasting elasticity to the knits. This fabric is smooth and soft to the touch with a slight stretch, machine washable, antibacterial, and moisture wicking.

We source our ribbon from New York, and all our grosgrain ribbon is woven in the U.S. Some is vintage and hard to find or available in limited quantities. We are proud to support American ribbon makers.

Grosgrain ribbon is a woven ribbon with a distinctive horizontal weave. It is durable and lustrous in appearance. Its history dates back to the 17th century when it was first used for trimmings on clothing. U.S. ribbon makers are known for their striped designs. We celebrate U.S. ribbon makers and use ribbon made in American mills. Some of our ribbon is vintage and not readily available. All of our ribbon is carefully selected and paired with our sweaters to create unique combinations that can only be found at Noyac Knits.

Our specially dyed resin buttons are made in America to coordinate with our ribbons and yarns. Our shell buttons are from Japan. We source our buttons from the famous LouLou Buttons in New York City.

It depends on the fabric.

Merino wool should be dry-cleaned for best results. However, merino wool also can be hand washed in cold water and laid flat to dry.

Our cotton and EcoViscose sweaters are machine washable. These should be washed in a delicate cycle in cold water and laid flat to dry.

If needed, they can be ironed on low heat. The ribbon trim can be ironed on cool/low heat setting using a press cloth.

Yes. Use a cool/low heat setting and use a press cloth. Another option is to turn sweater inside out and iron reverse side of ribbon placket.

For all sizing questions, please refer to the size guide at the end of each product page.

In general, our sweaters run true to size. Please see size guides for each style for more details about specific length, sleeve and bust measurements.

Yes! Our classic cardigan is 15-gauge, which is a thin knit that works well as a layer under a blazer. Our sleeveless sweaters also work well under a jacket and are great for travel.

At this time we ship only within the continguous United States.

It generally takes us between 3-9 business days to make your sweater. Orders are generally processed by no later than the next business day.

Unfortunately, we are unable to make any changes or cancellations once an order has been placed. Please double check all details before placing an order.

Standard shipping generally is generally 1-4 business days using UPS ground. Allow 3-9 business days from order date for your sweater to be ready to ship.

You will receive a shipping confirmation with your tracking number as soon as your order ships.

We do not accept returns for refunds. If you are not happy with your purchase, we can help with an exchange or offer a store credit for future purchase. Store credit is valid from one year of issue date.

Any items returned for an exchange or credit must be unworn, unwashed, and undamaged with all tags still intact and received within 14 days of delivery, except for products marked Final Sale. Returned merchandise without tags intact or received more than 14 days after the original delivery date will not be accepted.

Please note that shipping and handling is not refundable. Customers are responsible for return shipping for exchanges. If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your exchange. If you are returning an item for store credit, you will be issued a credit in the amount of the original purchase price.

If you would like to proceed with an exchange or store credit, please email info@noyacknits.com.

All sale items are final sale and are not eligible for returns or exchanges of any kind.

We are committed to a cleaner environment and use fabrics such as wool and cotton that are biodegradeable and sustainable. All of our yarns are Oeko-Tex Standard 100 certified. Additionally, our sweaters are made to order, an environmentally conscious method of production that eliminates overproduction, reducing textile waste and preventing excess inventory from reaching landfills. We believe in making quality products designed to last.

No! We are the opposite of fast fashion. We believe in making sweaters made to last. Each sweater is made to order.

Yes! We use merino wool and cotton, which are natural fibers and bio-degradeable. We also use EcoViscose, made from recycled wood. All our yarns are Oeko-Tex Standard 100. Our merino wool is from RWS (Responsible Wool Standard) certified farms. Our Cotton is ZDHC (Zero Discharge of Hazardous Chemicals) and BCI (Better Cotton Initiative) certified. We use LENZING (TM) ECOVERO (TM) EcoViscose, made from wood from responsibly managed forests. and recycled wood. This yarn is considered a signifcantly more sustainable alternative to conventionally made viscose. It is recognized for its low environmental impact throughout its life cycle.

Every Noyac Knits piece represents a conscious choice to invest in American fashion and sustainable practices. We chose to use premium, environmentally-friendly imported yarns, to knit our pieces in the United States and support American suppliers from New York's historic fashion district, and hand-select and add special ribbon detail. All of this increases the cost of production. The bottom line is: every Noyac Knits piece represents a conscious choice to invest in American fashion and sustainable practices.